[…] the buyer been looking? What’s happening in the neighborhood or school district that could affect perception of value? The more they know, the better they can connect dots others miss. Communication – Negotiation isn’t talking it’s listening with intent. Teach your team to listen for tone, pacing, pauses. A simple question, “Can you tell […]
Build a brokerage that weathers any legal storm with proactive training, airtight documentation, and communication that protects everyone.
Relationships matter more than ever. As the use of AI and automated computer systems takes the place of real human beings in customer service, people crave human connection more than ever.
“Leadership is an active role; ‘lead’ is a verb. But the leader who tries to do it all is headed for burnout, and in a powerful hurry.” – Bill Owens
Discover why agents leave brokerages—and how to retain top talent by improving culture, training, tech, and compensation.
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Renters aren’t a detour—they’re your future buyers, sellers, and referral sources. Learn how to turn short-term leases into lifelong clients.
Build a brokerage brand agents want to join and clients trust—with strategy, consistency, and heart that sets you apart from the crowd.
Buyer agency isn’t optional anymore—leaders must train agents to present it with confidence, clarity, and care to protect clients and careers.
Guide agents in batching content, setting up autoresponders, and leveraging SMILE Stops™ so they stay top of mind—even while out of the office.
[…] attack on Zillow—it’s a strategic look at where the power lies. Let’s not forget: Zillow’s model is built on monetizing our data. Over time, they’ve acquired ShowingTime, Dotloop, Follow Up Boss, and other key tools. They didn’t just enter the space—they embedded themselves into every corner of it. And now they’re drawing lines around […]
Now’s the time to recession-proof your business—get strategic, stay visible, and show clients you’re the steady hand they can trust.