Shelly is funny. Really funny. She’s also thoughtful and responsive and can’t wait to jump in with her whole self and help people. That makes her the perfect fit to help us create customer smiles and provide comic relief for our team – especially on busy days when we have lots of plates spinning and task juggling. You’ll find her most mornings helping our Power Agents® get their chat questions answered, ushering in new members to our online community, and navigating support tools in our system to help ensure a powerful and positive experience is had by all. She’s kind and strong, witty and wonderful – and we’re delighted every day to have her as a part of our family. Challenge her to make you smile – and she’ll rise to that challenge every time!